Increased API error rate

Incident Report for VISUA

Resolved

The issue has been fully resolved for all customers.

Posted Feb 21, 2018 - 15:16 GMT

Identified

The network connectivity issue has been identified and the error rate is decreasing to normal levels for all customers.

Posted Feb 21, 2018 - 11:50 GMT

Investigating

The image API is experiencing an increased error rate, likely due to network connectivity.
A full investigation is in progress.

Posted Feb 20, 2018 - 23:41 GMT